Customer-facing experience
User Demo — Resolve It Yourself
This is what the customer actually sees: a conversation. Sarah reports dropouts, sends a photo of a blinking gateway, and the agent walks her through a guided router reset — step by step — until the line is verified healthy.
Looking for the orchestration behind the scenes? Open the Executive Walkthrough to see the four agents working in parallel.
Send the AI what you can see
Upload a photo of your gateway and/or a screenshot of your WiFi app or speed test. The Visual Diagnostics Agent reads the lights, cabling and numbers, then tailors its findings to your setup.
Add at least one image to continue.
Hi Sarah 👋 I'm your HomeConnect assistant. What's going on with your service today?
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