Agentic Home Network Architecture
Built on Microsoft cloud and AI services, connecting multimodal customer experiences to live network operations and assisted resolution.
Customer Layer
Mobile AppVoiceChatCameraVideo
AI Layer
Azure AI FoundryCopilot StudioGPT ModelsSpeech ServicesVision Services
Customer Context
Dynamics 365FabricCustomer 360
Operations Layer
OSS/BSSNetwork TelemetryFibre MonitoringDevice Management
Assisted Resolution
Field ServiceCustomer ServiceContact Center